How Highmark Pharmacy Is Shaping the Future: Part 1 — Value-Based Employee Benefits

A friendly male pharmacist smiling as he hands a prescription bag and receipt to an older female customer across the counter in a well-stocked pharmacy.

Today's pharmacy landscape is producing breakthroughs that offer new possibilities for improving people's lives. Specialty medications and emerging cell and gene therapies help ease chronic conditions, treat cancer, and give hope for rare diseases. These advancements also bring fast-growing costs for employers. 

Highmark Pharmacy helps employers proactively manage total cost of care, connecting the dots between medications and medical outcomes. Pharmacy is more than a carve-out option; it's an essential component of employee health and wellness. 

"Our solutions address barriers to comprehensive pharmacy care," says Sarah Marché, PharmD. Marché is SVP, Pharmacy Services at Highmark, Inc. "We're reducing fragmentation, creating transparency, and making the experience easier for our customers and members." 

Value-based employee pharmacy benefits

Highmark Pharmacy is built on four foundational elements that support one another. We're focused on better outcomes through pharmacy innovation that creates patient-centered experiences at sustainable cost. 

Our foundational elements include: 

1. Improved health outcomes

Highmark combines clinical expertise with deep insights to deliver evidence-based pharmacy care. We help connect members to the most clinically appropriate medications at an affordable price through:

  • Data-driven clinical guidance and drug policy decisions. 
  • Dedicated concierge and outreach services. 
  • Personalized clinical support for chronic and specialty pharmacy needs. 
  • Value-based partnerships for improved affordability and access. 

2. Pharmacy innovation

We are driving industry-wide change with a more transparent operations model and strategic collaborations. Our innovation strategy is built on:

  • In-house pharmacy management functions.
  • Versatile benefits structure for employers.
  • Proactive care management programs with outcome-based contracts.
  • Solutions for the entire pharmacy ecosystem.

3. Simplified pharmacy benefits experience 

Highmark ensures a seamless and reliable pharmacy experience that is easy and predictable for employers and employees. We can provide:

  • Administrative ease for clients and members.
  • Coverage at nationwide retail and specialty pharmacies.
  • Proactive and coordinated pharmacy care.
  • Reliable medication management services.

4. Sustainable medical care cost savings 

We provide personalized cost-saving solutions. Our custom pharmacy networks offer: 

  • Dedicated distribution channels for quicker access to medications.
  • Low-cost, high-quality brand and generic outpatient medications and specialty drugs.
  • Purpose-built programs for oncology, neurology, and other specialty medications.
  • Transparent cost savings with integrated pharmacy solutions. 

Clinical expertise personalizes pharmacy care

Highmark Pharmacy supports employers, members, providers, and the broader healthcare system. We keep people healthy by using insights into individual risk factors and real-world pharmaceutical data.

One example is obesity and weight-loss drugs, combined with lifestyle change education. Successful, intentional use of medication today can help avoid diabetes, heart disease, and other chronic conditions tomorrow.

"For example, GLP-1s are first-line treatment options that are especially good for people already diagnosed with diabetes. But that doesn't mean GLP-1s are the best choice for everyone with obesity," explains Marché.

Pharmacy benefits for 2027 and beyond 

Highmark is taking a proactive stance in addressing the pharmacy challenges with a leading patient-centric pharmacy model. "Getting people the right drug at the right time in the right setting will improve outcomes and reduce cost," stresses Marché. 

"We allow for more treatment options and connections to coordinated clinical care, informed by data across the entire health experience. Keeping our members as healthy as possible addresses affordability from a broader perspective," she concludes. 

When pharmacy decisions are aligned with clinical care, we can improve member outcomes while employers save on overall benefits costs. Learn more about Highmark Pharmacy in the forthcoming articles from this five-part series or call your broker or account manager today. 

* Program availability and eligibility may vary by region. Refer to the region-specific program overview document for applicable inclusions and exclusions.

All references to “Highmark” in this communication are references to Highmark Inc., an independent licensee of the Blue Cross Blue Shield Association, and/or to one or more of its affiliated Blue companies. 

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