Your Highmark plan may be subject to certain state law requirements. Select your state below to learn more about one or more state law requirements that are highlighted and may apply to your Highmark plan issued in that state.
Applicable legal requirements listed for each state may be included in your current Highmark coverage. Please note this is not a complete listing of all state law requirements that may apply to your Highmark plan and may only highlight one or a few requirements. Remember to check your plan documents to confirm your plan’s benefits and coverage details. Coverage may be subject to deductibles and coinsurance. To determine the availability of services under your health plan, please review your member materials for details on benefits, conditions and exclusions or call the number on the back of your ID card.
In 2026, your benefits may include:
In 2026, your benefits may include:
HAIR PROSTHESIS BENEFITS REMINDER: You may also have continued coverage of up to $500 per year for scalp hair prosthesis expenses when hair loss is a result of alopecia areata caused by an autoimmune disease.
West Virginia Prior Authorization Requirements:
West Virginia law requires that all prior authorization requests and related communications to be submitted via an electronic portal. Your health care provider has access to this portal. Certain services may be bundled together as part of an episode of care. Health care providers who meet the state requirements for frequency, performance, and approval may qualify for a “gold card” exemption for a limited period of time. A gold card exemption means the provider is not required to request prior authorization approval while they hold an active gold card. Our goal in meeting the state requirements is to enhance timely prior authorization reviews.
Some types of health care services and supplies require prior authorization from Highmark before you can receive them. This means your provider needs our approval before they can provide these services to ensure that:
What You Need to Do:
Important Information for West Virginia Medicare Supplement Policyholders: New Guaranteed Issue Rights
Effective on and after June 1, 2026, or at any time thereafter when any term of thepolicy, contract, or plan is changed, or any premium adjustment is made, West Virginia House Bill 4869 introduces new guaranteed issue rights for eligible Medicare Supplement policyholders. These new rights provide opportunities for individuals to enroll in or switch Medicare Supplement plans under specific circumstances without medical underwriting.
Please review the information below to understand how these changes might affect you.
1. Guaranteed Issue for Existing Highmark Medicare Supplement Members
If you are an existing Highmark Medicare Supplement policyholder in West Virginia, you may gain new guaranteed issue rights around your birthday.
2. Guaranteed Issue for Individuals from a non-Highmark Carrier
Individuals insured by another carrier may also qualify for a guaranteed issue right to switch to a Highmark Medicare Supplement plan under specific circumstances.
3. Guaranteed Issue Upon Loss of Medicaid Eligibility
If you are a West Virginia resident aged 65 or older and lose your Medicaid eligibility, you may have a guaranteed right to enroll in a Medicare Supplement plan.
Next Steps and Important Considerations:
If you believe you may qualify for one of these new guaranteed issue rights, please contact Highmark Member Services for assistance or apply online at Medicare.Highmark.com.
If you have any questions or need assistance, please call Member Services using the number on the back of your Member ID card.
Annual Colorectal Cancer Screening Coverage notification
Federal and New York state laws requires coverage of colorectal cancer screenings recommended by the American Cancer Society (ACS) and the United States Preventive Services Task Force (USPSTF) for average-risk adults 45 years and older ( 45+ years).
Regular screenings with either a high-sensitivity stool-based test (FIT test) or visual (structural) exam (screening colonoscopy).
A diagnostic colonoscopy performed within one year of a positive USPSTF or ACS mandated colon cancer screening test is also covered.
USPSTF: Colorectal Cancer: Screening - Learn More
ACS: American Cancer Society Colorectal Cancer Screening Guidelines - Learn More
If you have questions about your benefits, please call the number on the back of your member ID card or log in to your account.