Virtual Second Opinion: Cancer and Complex Conditions

When a member is diagnosed with cancer or another serious condition, accessing the best medical care can be challenging.

Virtual Second Opinion makes it easier for your members to receive a second opinion from a team of advanced specialists.

No travel, no extra paperwork, no out-of-pocket expenses — just specialized expertise right when your members need it.

Unlock access to world-renowned experts

Virtual Second Opinion actively engages your members' health and makes it easier for them to access advanced specialists from prestigious hospitals and clinics across the United States.

Members are identified via claims information, so no action is required on their part.
Members don't have to travel to use this virtual service.
Members have no out-of-pocket costs or administrative tasks.

Virtual Second Opinion for cancer

For members with cancer, Virtual Second Opinion provides case-specific matching with doctors from NCI-Designated Comprehensive Cancer Centers. This service includes more than 330 subspecialists at renowned institutions.

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Better cancer outcomes

In two out of three cases, the consulting oncologist's recommendation leads to a change in the member's treatment. This results in better health outcomes with an average employer savings of $8,401 per case.¹

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Support for cancer

Throughout this process, the treating doctor consults with leading cancer subspecialists. Their recommendations simplify your member's prognosis by helping them get the right cancer care and avoid costly and unnecessary treatment.

Virtual Second Opinion for complex and rare conditions

Members are case-matched to leading specialists from the Cleveland Clinic. This network includes 3,500 Cleveland Clinic doctors with expertise in more than 550 advanced subspecialties, ensuring a precise match for each case.

Better health outcomes

In 7 out of 10 cases, the consulting doctor recommended a change in the diagnosis or treatment. This results in better health outcomes with an average employer savings of $9,575 per case.²

Support for complex or rare conditions

Members will have a virtual consultation with a leading specialist who is an expert in their condition. Their specialist may have a different diagnosis or suggest treatment options they weren't aware of.

Second opinions made easier

Enhance your benefits with our expert-led solution that delivers better health outcomes and cost savings for your organization.

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¹_{AccessHope's 2024 Book of Business outcomes results.}

²_{The Clinic, Primary Impact of Virtual Second Opinions, Study by Vital Statistics, 2021.}