Well360 Core

Affordable, personalized care support for your entire workforce. A better way to manage costs for you.

Well360 Core provides your members with the right tools to help them better manage their health. It creates a strong foundation for a thriving workforce – boosting productivity and reducing health care costs.

With Well360 Core, your members can:

Access a standard suite of general care services.
Receive assistance for members to take better care of their health.
Enjoy the convenience of a one-stop digital app and web experiencefor monitoring health and wellness.

Well360 Core provides you with the right tools to better address your workforce’s health while reducing your care costs, including:

Case and care management

Utilization management (UM): Comprehensive programs optimize support and costs across inpatient, outpatient and specialized services, including advanced imaging, musculoskeletal and oncology. UM can assist with discharge planning and facilitate the correct use of benefits. It can also identify members who may benefit from additional services, including support for chronic conditions and behavioral health services.
Case management: Members get help managing their admissions and transition of care, so they feel supported through their health care journey.
24/7 nurse line: Your members can obtain immediate medical advice and guidance for urgent situations.

Condition management

Mental well-being: Using in-depth health assessments, Well360 Core screens for over 12 different mental health conditions. This helps identify needs to create a personalized treatment plan.
Diabetes prevention coaching: Your members can get virtual, or in-person support to help them manage lifestyle changes to prevent diabetes.

Member support

My Highmark app: Our exclusive app and online experience simplifies member health management. It provides 24/7 virtual access to health care experts, including urgent care and behavioral and mental health care. Your members can also obtain virtual ID cards and get help with finding care resources and program suggestions.

Value added services

Integrated pharmacy benefits: We’ve streamlined the process, with less paperwork and hurdles that can delay delivery. This may lead to lower costs and better health outcomes for your members.
Employee assistance program (EAP): This service provides access to our licensed care navigators and includes personalized care plans, work-life services, therapy and medication management.
Wellness rewards program: Your members receive personal support and healthy living challenges to make better diet and exercise options. In turn, heathier lifestyle choices help limit time spent away from work, limiting lost productivity.
Telemedicine: Members can also access primary care and schedule appointments with specialists, including dermatologists via telemedicine.