Improve employee and organizational health when you create a culture of wellness with EAP + Mental Well-Being.
Employee Assistance Programs (EAPs) have become an essential benefit offering for many companies. There are hundreds of EAP products on the market today. Most offer a stand-alone solution that employees access outside of their health plans. However, Highmark is transforming the EAP marketplace with an integrated solution offering coordinated care and support.
Staff workers, managers, and executive leaders all face different challenges in today’s workplace. Stressors can impact presenteeism, productivity, and physical and mental health. It doesn’t matter whether someone works on a food service line or sits in the C-suite. All employees are vulnerable to work, home, and family worries.
Employee Assistance Programs are vital in offering confidential support for personal and professional concerns, such as:
EAPs benefit both employees and their families. Employees are able to concentrate better, accomplish their tasks, and achieve their goals when life’s problems are under control.
Highmark is transforming the EAP marketplace with an integrated solution, powered by Spring Health. EAP + Mental Well-Being combines coaching, counseling, and care navigation — all in one place, via app or website. There are distinct benefits to this multipronged approach for both employers and employees.
A diverse provider network offers employees and their families a high level of support. Members can choose providers by gender, language, race, ethnicity, faith, and experience with families, military/veterans, and/or LGBTQ+ patients.
Coaches provide life management skills development including communication, goal setting, and habit-building.
Employees who are Highmark members may continue seeing the same clinical therapy provider through their health plan, after their EAP sessions end.
Care navigators help members get the right level of support. They can assist with referrals, appointment setting, emotional support, member advocacy, and crisis management.
The EAP + Mental Well-Being solution provides on-demand access to 150+ mental wellness exercises that can alleviate worries and build healthy behaviors.
EAP specialists can help employers balance workplace implications with individual employee needs for extended absences.
Psychiatrists and pharmacists provide expertise in medication management for mental health treatment.
Day-to-day EAP services for childcare and/or elder care resources, financial management, legal concerns, and life transitions like adoption and/or relocation.
EAP + Mental Well-Being also provides comprehensive organizational support to strengthen workplace resilience, from the top down. Managers and leaders get access to proactive strategies, learning opportunities, toolkits, and action plans for real-world situations.
Training emphasizes skill building for managers, with on-demand leadership development on the EAP platform. Small group conversations and expert-led webinars add another layer of interactive learning.
Specialized training is available for human resources leaders who want to drive EAP + Mental Well-Being adoption across the company. The program also helps support company-wide wellness, especially during crisis situations. Experts are available on call to help navigate uncertainty ahead of known issues as well as respond to unforeseen needs.
EAP + Mental Well-Being administrators can mobilize rapid response from licensed mental health clinicians trained in critical incidents. Incidents needing on-site or virtual support can include mass layoffs, natural disasters, workplace violence, political tensions, and world events.
Increased access to supportive resources can go a long way toward encouraging whole-person health among employees. Every career has different challenges. These challenges get exacerbated when there are problems at home or with mental health.
EAP + Mental Well-Being eliminates barriers to care and support. All services are confidential. Digital content, coaching, care navigation, work-life services, and organizational support are included in the basic cost. Other services — employer-paid therapy (via EAP), critical incident support, and referrals — have utilization-based fees.
Talk to your client manager or broker for more information on EAP + Mental Well-Being, powered by Spring Health. It may be easier than you think to integrate these valuable resources with your Highmark Health Plan.
All references to “Highmark” in this communication are references to Highmark Inc., an independent licensee of the Blue Cross Blue Shield Association, and/or to one or more of its affiliated Blue companies.
Employee Assistance Program (EAP) is offered by your health plan and powered by Spring Health.
Spring Health is an independent company that provides mental health care services through its agents. Spring Health does not provide Blue Cross and/or Blue Shield products or services. Spring Health is solely responsible for their mental health care services.
Talk to your client manager today and we’ll help you find the right health plan for your company.
