Community Resources and Support 

Care comes in all ways, shapes, and sizes. We want you to know about local community resources and support available to you. Highmark is here to support your health; in whatever way you need us.

Find food, housing, and more

Highmark Community Support is a free, online tool. Members use Community Support to find local social service programs like food banks, housing and more. Search by zip code to get connected with programs that fit your needs.

Call 2-1-1, anytime

Talk anonymously to a United Way professional in your area. Get help finding essential services or emergency assistance near you. Available 24/7 and providing help in 180 languages.

Addiction therapy services1 

Bright Heart Health provides substance use programming through telemedicine. This includes counseling, and if needed, medication-assisted treatment – all delivered in the privacy of your own home. Members can call (800) 892-2695 or be referred by their doctor.

Find affordable prescriptions

If you’re out of work and don’t have health coverage, there’s help. InsideRX is a prescription drug discount program that gives you access to thousands of affordable generic and name brand medications. Save an average of 80% on generic drugs and 40% on name brand products at more than 60,000 participating retail pharmacies.

Virtual mental health visits2 

Feeling depressed or anxious? Talk to a doctor through the Amwell virtual mental health website or app anytime, anywhere for help with non-emergency situations. They can order prescriptions, too.

Local departments of health

State health departments provide community resources like virtual mental health help lines, reproductive health services and more.

Advance Care Planning

When you can’t speak for yourself, an advance care directive tells care givers about your choices for health care.

To learn more:

1Bright Heart Health has been established as an addiction specialist. The services will be considered a specialist office visit, the member is responsible for the applicable specialist visit copayment. If you have questions on coverage, costs or anything else, call Member Service at the number on the back of your card. Bright Heart Health is an independent and separate company that provides virtual specialist visits for Highmark members. Bright Heart Health is solely responsible for its programs and services, professional medical advice, diagnosis and treatment. Health care plans and the benefits thereunder are subject to the terms of the applicable Highmark benefit agreement.

2Well360 Virtual Health is offered by your health plan and powered by Amwell. Amwell is an independent company that provides telemedicine services and does not provide Blue Cross and/or Blue Shield products or services. Amwell is solely responsible for their telemedicine services. Benefits vary by plan. To determine the availability of services under your health plan, please review your member materials for details on benefits, conditions, and exclusions or call the number on the back of your ID card. You are responsible for the full cost of ineligible services.