Social Determinants of Health

Great health care doesn't end when a patient leaves the doctor's office. We can connect members to services and resources that show the whole picture.

What are Social Determinants of Health?

Social Determinants of Health (SDOH) are the unseen social factors that affect the health of your employees, like where they live, what they eat, and even their education level.

But just because they don't show up in a person's chart or lab work, doesn't mean they don't have a big effect on the health of your team — or your bottom line. In fact, these unseen factors can impact up to 80% of your employees' health outcomes.*

What the chart shows.

What it may not show.

High cholesterol

They live in a neighborhood with no grocery store or limited access to healthy food.

Frequent headaches and a drop in job performance

They haven't seen an eye doctor in years because of lack of vision insurance coverage.

Anxiety, insomnia, and panic attacks

They live in an unstable or abusive home.

Improper use of prescription drugs

They are unable to read the labels or instructions.

Poor dental hygiene

They have a history of substance abuse.

How we can help

We can help identify SDOH factors that your employees may be struggling with, then connect them to the right programs to help them live their healthiest lives.

SDOH assessments
We help identify potential issues early. Our case managers help to determine whether your employees are struggling with:

  • Food insecurity
  • Transportation issues
  • Social connections
  • Personal safety
  • Health literacy
  • Housing stability
  • Financial strain

SDOH resources for your business

Once a potential SDOH issue has been identified, we can connect your employees to a variety of social programs with decades of experience serving our communities.

Community Support
Our Community Support platform can connect people with social service programs in their community. Your employees or a Highmark representative can search online for local food pantries, housing and financial assistance, transportation services, and more.

The Community Health Management (CHM) Hub®
The CHM Hub allows us to pinpoint areas where essential services are missing, like nutrition, transportation, fitness, or pharmacy services. Then, we can make detailed, personalized recommendation plans to companies who may have SDOH obstacles, so they can be proactive about addressing these issues.

Improve the health of your team.

Talk to your client manager today to discuss all the ways we can improve the health and wellness of your workforce.