Alexis Miller

Market President, Federal Markets, Highmark Inc.

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Alexis, in her role as Market President for Federal Markets, is responsible for managing Highmark’s Medicare Individual, Medicare Employer Groupand ACA Individual businesses. With annual revenue of nearly $4b, Federal Markets represent ~1/3 of Highmark, Inc.’s annual revenue and is a focus area for continued growth.

Alexis leads a team to develop and execute the strategy to attract, retain and serve Medicare and ACA members while operating within the guidelines of federal programs and state regulations, and delivering business performance results in alignment with corporate goals. 

Alexis has been serving Highmark customers in various leadership roles since she joined Highmark in May of 2006. In her most recent prior role of SVP, Senior Markets, Alexis led the team to successfully grow the Medicare Advantage business, as well as establish the foundation for future growth. Before that, in her role as SVP, Individual & Small Group Markets, Alexis was instrumental in leading the company to turn around and stabilize the financial performance of the ACA (Affordable Care Act) business during a time of changing government policy and market dynamics. Prior to that Alexis held positions including VP, Provider Reimbursement, VP, Subsidiary Operations and Program Director, Integration. 

Prior to joining Highmark Inc., Alexis spent more than a decade in management consulting for Cap Gemini Ernst & Young. In this capacity Alexis assisted large consumer products, automotive and financial services companies in better understanding and improving the performance of their products and services.

Alexis was born, raised and educated in the Pittsburgh area. She holds a B.A., Economics from the University of Pittsburgh and an M.B.A., Finance from Katz Graduate School of Business. 

Current Board of Director affiliations include:

  • United Way — United for Seniors Leadership Team Blue Cross Blue Shield Association (BCBSA)
  • Government Markets Implementation Subcommittee

Thought Leadership Topics:

  • Medicare Advantage and ACA markets and programs
  • Market dynamics in PA, WV and DE
  • Strategies for growing and retaining membership
  • Senior-specific strategies for improving member experience
  • Managing financial performance levers

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