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Highmark Answers

Get answers to questions about health insurance coverage. Learn more about COVID vaccines and insurance and insurance terms and definitions. 

Frequently Asked Questions

Get answers to questions about your health and wellness. 
How much do COVID-19 vaccines and booster shots cost?
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Highmark Blue Cross Blue Shield members get the COVID-19 vaccine free of charge. But, some administrative fees may apply. Call the telephone number for Highmark Member Service on the back of your insurance card if you have any questions about your coverage.

How do you get prescriptions delivered?
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It’s quick and easy to get your prescription delivered right to your home. And, you’ll likely save money. To set up your prescription delivery, grab your Highmark card and call Express Scripts at (800) 282-2881. They are available 24/7 to help switch your prescriptions to home delivery. Or, log in to your Highmark member website and select “Prescriptions.” On the next screen, click “Mail Order Savings” to go to the Express Scripts website. Follow the on-screen prompts to set up your prescription delivery.

Can you use your insurance coverage at an out-of-town hospital?
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Yes, most plans cover you while traveling. Copays, deductibles and coinsurance still apply. Review your coverage options on your member website and by using your plan app. You can also call the telephone number for Highmark Member Service on the back of your insurance card. This number is specific to your plan and benefits.  

Health Insurance Glossary

Health Insurance Glossary

Learn more about insurance coverage. Find common health insurance terms and definitions in the glossary.

Learn more about insurance coverage. Find common health insurance terms and definitions in the glossary.

Learn More About Highmark Plans

Learn more about what Highmark has to offer. Read about health insurance plans, Highmark Healthy Kids, Medicare plans and coverages available. 
  • Shop for Health Plans


    You can buy health insurance plans directly from Highmark. Find and compare health plan options for individuals and families and learn how to pick a plan here.

  • Why Highmark? Because Life.


    Learn how we’re improving your health experience. Providing members with access to more doctors and ways to visit them and lower costs on prescription drugs.

  • Shop for Medicare Plans


    Shop for Medicare, Medicare Advantage or Medigap plans. Learn more about available Medicare plans and compare plans. Talk to a Medicare expert.

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Get answers about your Highmark insurance plan

Look up your Highmark benefits information, chat with us online or email us.

  • Get your Highmark insurance ID card. 
  • Review your benefits. 
  • Search for doctors in your network.  
  • Send Member Service an email. 
  • Start an online chat with Member Service. 
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Find Community Resources and Support

Get health and community support resources including:

  • Addiction therapy   
  • Discount prescriptions 
  • Essential and emergency services 
  • Food banks and housing  
  • Virtual therapy  

Get Plans and Services For Your Business

Learn about health plans for your employees. Find out how to save on the total cost of health care.