Various states have enacted consumer privacy laws that grant their residents certain rights and require additional disclosures. In addition to our Digital Privacy Policy and Notice of Privacy Practices, this Notice addresses these state specific requirements and services as our California notice at collection.
New York Insurance Law, section 2612, prohibits insurers from discriminating against victims of domestic violence and, in certain circumstances, prohibits the disclosure of victims’ contact information.
If we receive a valid order of protection from a victim of domestic violence against the policyholder of the policy, or against another person covered under the same group policy, we will not disclose certain information including:
Any individual who could be endangered by the disclosure of health claim related information may request to receive communications of claim related information by alternative means or at alternative locations. The covered individual must clearly state that disclosure of the information could endanger the individual. If a child is the covered individual, then the rights established by this law may be asserted by the child’s parent or guardian.
To submit a Confidential Communication Request, please submit a Request for Confidential Communications or contact the Member Services toll free number on your Member ID card.
For more information on domestic violence services, victims can contact the New York State Domestic and Sexual Violence Hotline.
NYS Domestic and Sexual Violence Hotline: 1‐800‐942‐6906
