New president brings 30-plus years of leadership, operational excellence to Highmark
PITTSBURGH (May 15, 2023) — Highmark Inc. announced that Lori Herzog has been named TPA segment president to guide its third-party administrator (TPA) line of business that helps self-insured employers control the health plan and products they offer their employees, process claims, and potentially lower costs.
“Lori has delivered transformative leadership, sustainable growth, and customer service excellence throughout her distinguished career,” said Tom Doran, president of Highmark Health Plan. “With deep knowledge of the TPA business and a proven history of creating innovative solutions for public and private-sector employers alike, Lori is the right person to guide and grow business.”
Herzog has held a variety of senior and executive-level leadership positions during her more than 30 years in the health insurance industry, including at ACM Holdings, Meritain and Optum. She has served as an advisory board member for MidAmerica and has also been a senior consultant for Medica Health Plan. Her signature skills include new sales growth strategy, employee and client retention, operational excellence, process re-engineering and contract negotiation. Herzog earned a bachelor’s degree in business administration from Minnesota State University.
In 2021, Highmark welcomed HealthNow Administrative Services (HNAS) to its enterprise. HNAS’ industry-leading reputation forged over nearly 40 years, coupled with new resources and investments unlocked through the Highmark affiliation, created the perfect equation for growth. In the last two years, HNAS has added approximately 50,000 new members.
About Highmark Inc. One of America's leading health insurance organizations and an independent licensee of the Blue Cross Blue Shield Association, Highmark Inc. (the Health Plan) and its affiliated health plans (collectively, the Health Plans) work passionately to deliver high-quality, accessible, understandable, and affordable experiences, outcomes, and solutions to customers. Highmark Inc. and its Blue-branded affiliates proudly cover the insurance needs of approximately 7 million members in Pennsylvania, Delaware, New York and West Virginia. Its diversified businesses serve group customer and individual needs across the United States through dental insurance and other related businesses. For more information, visit www.highmark.com.
All references to “Highmark” in this document are references to the Highmark company that is providing the member’s health benefits or health benefit administration and/or to one or more of its affiliated Blue companies. This website is operated by Highmark, Inc. and is not the Health Insurance Marketplace website. It also does not display all Qualified Health Plans available through the Health Insurance Marketplace website. To see all available Qualified Health Plan options, go to the Health Insurance Marketplace website at HealthCare.gov.
Highmark Blue Cross Blue Shield or Highmark Blue Shield are Medicare Advantage HMO, PPO, and/or Part D plans with a Medicare contract. Enrollment in these plans depends on contract renewal. ®Blue Cross, Blue Shield and the Cross and Shield symbols are registered service marks of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield plans. Benefits and/or benefit administration may be provided by or through the following entities, which are independent licensees of the Blue Cross Blue Shield Association: Western and Northeastern PA: Highmark Inc. d/b/a Highmark Blue Cross Blue Shield, Highmark Choice Company, Highmark Health Insurance Company, Highmark Coverage Advantage Inc., Highmark Benefits Group Inc., First Priority Health, First Priority Life or Highmark Senior Health Company. Central and Southeastern PA: Highmark Inc. d/b/a Highmark Blue Shield, Highmark Benefits Group Inc., Highmark Health Insurance Company, Highmark Choice Company or Highmark Senior Health Company. PA: Your plan may not cover all your health care expenses. Read your plan materials carefully to determine which health care services are covered. For more information, call the number on the back of your member ID card or, if not a member, call 866-459-4418. Delaware: Highmark BCBSD Inc. d/b/a Highmark Blue Cross Blue Shield. West Virginia: Highmark West Virginia Inc. d/b/a Highmark Blue Cross Blue Shield, Highmark Health Insurance Company or Highmark Senior Solutions Company. Visit our website to view the Access Plan required by the Health Benefit Plan Network Access and Adequacy Act. You may also request a copy by contacting us at the number on the back of your ID card. Western NY: Highmark Western and Northeastern New York Inc. d/b/a Highmark Blue Cross Blue Shield. Northeastern NY: Highmark Western and Northeastern New York Inc. d/b/a Highmark Blue Shield.
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