Press Releases

    Monday, August 28, 2023

    Fraud Alert: Urinary Catheter/Glucose Monitors/Supplies Scam

    PITTSBURGH (August 28, 2023) — Be wary of fraudulent claims for urinary catheters and/or glucose monitors/supplies. Red flags that could indicate a scam include:

    • You don’t recognize the ordering physician’s name and you’ve never been seen by them
    • The ordering physician is located in another state
    • You receive an Explanation of Benefits (“EOB”) with a large quantity of supplies you’ve never received
    • You don’t have a medical condition that would need the supplies. Example — You don’t have diabetes, but you receive an EOB showing an order for glucose monitors

    Please call to report any suspected fraudulent activity.

    FIPR:
    1-800-438-2478 (PA/DE)
    1-800-788-5661 (WV)
    1-800-333-8451 or 1-800-314-0025 (NY)

    FIPR@hmhs.com

    Integrity Hotline:
    1-800-985-1056
    Integrity@highmarkhealth.org