Mission, Vision, & Core Behaviors

Mission

To create a remarkable health experience, freeing people to be their best.

Vision

A world where everyone embraces health.

Goal

To reinvent health. We will achieve that through Living Health, a new model for health care.

Values

• People Matter

Every person contributes to our success. We strive for an inclusive culture, regarding people as professionals, and respecting individual differences while focusing on the collective whole.

• Stewardship

Working to improve the health of the communities we serve and wisely managing the assets which have been entrusted to our care.

• Trust

Earning trust by delivering on our commitments and leading by example.

• Integrity

Committing to the highest standards encompassing every aspect of our behavior including high moral character, respect, honesty, and personal responsibility.

• Customer-Focused Collaboration

Because no one person has all the answers, we actively seek to collaborate with each other to achieve the right outcomes for our customers.

• Courage

Empowering each other to act in a principled manner and to take appropriate risks to do what is right to fulfill our mission.

• Innovation

Committing to continuous learning and exploring new, better, and creative ways to achieve our vision.

• Excellence

Being accountable for consistently exceeding the expectations of those we serve.

Core Behaviors

• Customer First

We place the customer at the center of everything we do.

• Transformational Leadership

We are driven to create the future of health care.

• Trust Working Together

We collaborate to achieve shared success.

• Purposeful Execution

We value outcomes, not activity.