Claims Payment Policies & Other Information
At Highmark, we're committed to your health and well-being by providing easy access to important information about your coverage. This page offers an overview of our claims payment policies and other helpful resources to help you make informed decisions about your healthcare. If you have any questions or need assistance after reviewing this information, please contact our Member Service number on the back of your ID card or call 1-800-241-5704 for anything else.
Highmark Blue Cross Blue Shield for parts of PA and WNY
Serving western, north central and northeastern Pennsylvania along with 8 counties in western New York, with cities and towns that include:
- Scranton
- Erie
- Pittsburgh/Johnstown
- Buffalo, Niagra Falls, Jamestown
Highmark Blue Shield for parts of PA and NENY
Serving central and southeastern Pennsylvania along with 13 counties in north eastern New York, with cities and towns that include:
- Harrisburg
- Philadelphia, King of Prussia
- State College
- Albany, Saratoga
Highmark Blue Cross Blue Shield (Delaware)
Serving the entire state of Delaware with cities and towns that include:
- Wilmington
- Dover
- Newark
- Georgetown
Highmark Blue Cross Blue Shield (West Virginia)
Serving the entire state of West Virginia with cities and towns that include:
- Charleston
- Parkersburg
- Clarksburg
- Huntington
