Each year, you will receive a renewal reminder in the mail from DHS. You will be able to submit your renewal in several ways:
If you have difficulty completing your renewal or providing the required documents by the due date, contact the Statewide Customer Service Center at 1-877-395-8930 Monday – Friday 8 a.m. - 4:30 p.m; For Philadelphia: 215-560-7226
Starting April 3, 2023, you will be able to submit applications and verification documents to DHS online via COMPASS, or by mail, fax, or dropping it off in person to your local CAO.
Note: Please do not send any applications, renewals, or verification documents to Highmark Choice Company after April 3, 2023.
No matter what way you choose, the following will be needed:
You can apply:
You can apply by calling DHS at 1-866-550-4355 or CHIP at 1-800-986-5437 and selecting option 2 to complete applications and renewals via phone.
Fill out the application form and mail it, along with the other required documents, to:
Highmark CHIP
P.O. Box CARING
Pittsburgh, PA 15230-9779