Mission, Vision, & Core Behaviors

    Mission

    To create a remarkable health experience, freeing people to be their best.

    Vision

    A world where everyone embraces health.

    Goal

    To reinvent health. We will achieve that through Living Health, a new model for health care.

    Values

    • People Matter

    Every person contributes to our success. We strive for an inclusive culture, regarding people as professionals, and respecting individual differences while focusing on the collective whole.

    • Stewardship

    Working to improve the health of the communities we serve and wisely managing the assets which have been entrusted to our care.

    • Trust

    Earning trust by delivering on our commitments and leading by example.

    • Integrity

    Committing to the highest standards encompassing every aspect of our behavior including high moral character, respect, honesty, and personal responsibility.

    • Customer-Focused Collaboration

    Because no one person has all the answers, we actively seek to collaborate with each other to achieve the right outcomes for our customers.

    • Courage

    Empowering each other to act in a principled manner and to take appropriate risks to do what is right to fulfill our mission.

    • Innovation

    Committing to continuous learning and exploring new, better, and creative ways to achieve our vision.

    • Excellence

    Being accountable for consistently exceeding the expectations of those we serve.

    Core Behaviors

    • Customer First

    We place the customer at the center of everything we do.

    • Transformational Leadership

    We are driven to create the future of health care.

    • Trust Working Together

    We collaborate to achieve shared success.

    • Purposeful Execution

    We value outcomes, not activity.