Blue Cross Blue Shield

Welcome to Highmark Blue Cross Blue Shield of Western New York


Attention Members

We would like to acknowledge the challenges our members may have recently experienced with their health insurance coverage. You are our highest priority, and we apologize for any problems you have faced.
Learn more about how we're striving to do better. 

What would you like to do today?

We’ve got the tools, resources, and support to help make your health journey simpler.
  • Find Care

    Find Care

    Searching for quality health care has never been easier. Find a doctor, hospital, lab, vision provider and more.

  • Find a Pharmacy

    Find a Pharmacy

    Use our tool to find a pharmacy in our network and find out if your prescription drugs are covered.

  • Find a Dentist

    Find a Dentist

    Dental care is important to your overall health. Find a dentist in our network of dental providers.

  • illustration of a pharmacy formulary brochure

    Quick Links Pharmacy Formulary

    Check the coverage status of your prescription medicine based on your health plan using our formulary directory.

  • illustration of two forms

    Form Library

    From claims to reimbursement, we’ll help you download and print all the forms you need to manage your health care.

Member Bill Pay Options

We have several options available to pay medical premiums.
  • Log in to Pay

    Pay your monthly premium or set up auto pay the easy way by logging in to your member account.

  • Express Pay

    Quickly make a one-time or initial payment using your Highmark Blue Cross Blue Shield of WNY invoice. (No account required).

  • New York State of Health

    If you purchased a plan through New York State of Health (NYSOH), make your initial payment using your HIX ID.

Member Portal Assistance

Quick access to some of Highmark’s most used services:

  • Find in-network care.
  • Get answers to benefit questions.
  • See recent claims activity.
  • View covered family members’ plan information.

Get the Highmark Plan app

Once you download it, sign up or use your same login info from the member website and – bingo! – your plan benefits are right there in the palm of your hand.

Member Services

Call to speak with one of our representatives if you have a question, need help transferring health records, or making an appointment. Please have your member ID card ready.