In the U.S., social factors, or Social Determinants of Health (SDoH), the conditions in which people are born, grow, live, work and age, can impact up to 80% of someone’s health. Highmark is working to minimize barriers to improve the health and well-being of the communities and customers it serves. But we can’t do it alone.
As a catalyst for change, Highmark teams up with others to create environments that help people be fully healthy — mentally, physically, and socially.
Making Social Care Part of Whole Person Care
Through Highmark’s case workers and provider partners, Highmark’s team asks “non-health” questions to help identify identify SDoH factors impacting our members. By getting to root causes, Highmark can lead the way in helping members and patients move past health care to focus solely on health. The following areas are addressed through these questions:
Financial Resource Strain
Safe and Stable Housing
Childcare Access and Affordability
Once case workers and providers have identified social barriers to health, the member is connected to organizations and resources within their community via the Highmark Community Support platform.
Community Investments in Social Care
Addressing social barriers to health also requires commitment and investment at the community level. Highmark uses tools such as the Community Health Management Hub® and hundreds of public and clinical data sets to understand the challenges facing specific communities. Highmark then works with local community groups and leaders to co-create innovative approaches that will help improve community health and reduce health disparities.
Learn more about SDoH in your area.
Get to know Highmark and learn more about the 80% project. Select “Get Started” below and then enter your zip code. Social Determinants of Health programs are available in Delaware, Pennsylvania, Northeastern New York, Western New York and West Virginia.
Highmark Blue Cross Blue Shield serves the 29 counties of western Pennsylvania and 13 counties of northeastern Pennsylvania. Highmark Blue Shield serves the 21 counties of central Pennsylvania and also provides services in conjunction with a separate health plan in southeastern Pennsylvania. Highmark Blue Cross Blue Shield West Virginia serves the state of West Virginia plus Washington County. Highmark Blue Cross Blue Shield Delaware serves the state of Delaware. Highmark Western and Northeastern New York Inc., serves eight counties in Western New York under the trade name Highmark Blue Cross Blue Shield of Western New York and serves 13 counties in Northeastern New York under the trade name Highmark Blue Shield of Northeastern New York. Each of these companies is an independent licensee of the Blue Cross Blue Shield Association. Blue Cross, Blue Shield and the Blue Cross and Blue Shield symbols are registered marks of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield companies. All references to “Highmark” in this document are references to the Highmark company that is providing the member’s health benefits or health benefit administration.
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