Young man in a pool with goggles pushed up on his head to show Blue Cross Blue Shield Western NY member services

    Welcome to Highmark Blue Shield (Northeastern NY)

    Get started by registering for a new account below.

    Welcome to Highmark Blue Shield (Northeastern NY)

    Get started by registering for a new account below.

    What would you like to do today?

    We’ve got the tools, resources, and support to help make your health journey simpler. Highmark serves 13 counties in Northeastern NY including: Albany, Glens Falls, Saratoga and Schenectady.

    Member Bill Pay Options

    We have several options available to pay medical premiums.

    Drawing of woman drinking out of a mug, sitting at a desk, looking at a monitor on that desk.

    Member Portal Assistance

    Quick access to some of Highmark’s most used services:

    • Find in-network care.
    • Get answers to benefit questions.
    • See recent claims activity.
    • View covered family members’ plan information.

    Get the My Highmark app

    Once you download it, sign up or use your same login info from the member website and – bingo! – your plan benefits are right there in the palm of your hand.
    Drawing of bearded man on mobile phone and woman wearing and talking on headset while looking at laptop.

    Member Services

    Call to speak with one of our representatives if you have a question, need help transferring health records, or making an appointment. Please have your member ID card ready.