As a 2026 Highmark Health Options D-SNP member, you can buy your favorite everyday items using your My Healthy Flex Card.
The My Healthy Flex Card works like a credit card that you can use when you buy approved items:
Depending on your plan and if you qualify for Special Supplemental Benefits for Chronically Ill (SSBCI)1, deposits will get made on your card throughout the year.
Your My Healthy Flex Card benefits depends on your plan. Select your plan’s tab to learn more.
Here are some approved items and allowance details.
Remember, these are only highlights. Your plan may approve additional item categories.
Approved items:
Over-the-counter items
Home and bathroom
safety items
|
|
2026 Duals
|
2025 Duals
|
|---|---|---|
|
Deposit amount - SSBCI eligible2
|
$250/month
|
$208/month
|
|
Deposit amount - SSBCI noneligible
|
$50/month
|
X
|
|
Balance rollover
|
X
|
✓
|
If you have questions, please check your benefits documents or contact us.
Here are some approved items and allowance details.
Remember, these are only highlights. Your plan may approve additional item categories.
Approved items:
Over-the-counter items
Home and bathroom
safety items
|
Deposit amount - SSBCI eligible2
|
$250/month
|
|---|---|
|
Deposit amount - SSBCI noneligible
|
$50/month
|
If you have questions, please check your benefits documents or contact us.
Here are some important things to know about using this benefit.
To begin using your benefits, you’ll need to activate it. Simply follow the instructions on your card.
You can go online to get helpful details about using your card, like:
If your card is lost or stolen, please call 1-833-623-2619 (TTY 711).
Healthy Flex Card Member Services is available, Monday - Friday: 8 a.m. - 8 p.m., when you have questions about:
CALL 1-833-623-2619 (TTY 711)
1 Special supplemental benefits are for people who are chronically ill with long-term conditions like diabetes, asthma, obesity, immunodeficiency, functional challenges, and behavioral health. You also need to be at risk of going to the hospital and need extra help from care management. There are other conditions that may qualify you for benefits. Highmark will help determine if you qualify for these benefits and may ask you for more information. Not all members will qualify
2 The SSBCI eligibility requirement doesn't apply for 2025 Duals members.
Browse Highmark Health Options D-SNPs
Call Duals Member Services: 1-855-401-8251 (TTY 711), Monday–Friday, 8 a.m.–5 p.m.
Call Duals Select Member Services: 1-844-722-5837 (TTY 711), Monday-Friday, 8 a.m. – 5 p.m.
To find an in-network provider, search your Provider Directory.
Highmark Health Options Duals is offered by Highmark Blue Cross Blue Shield. Highmark BCBSD Inc. d/b/a Highmark Blue
Cross Blue Shield offers HMO plans with a Medicare Contract. Enrollment in these plans depends on contract renewal.
Medicare Ombudsman Website
Best Available Evidence
H7710_25_8637_M
Last updated on Mar. 25, 2025.
