My Healthy Flex Card
As a Highmark Health Options D-SNP member, you can buy your favorite everyday items using your My Healthy Flex Card.
What is the My Healthy Flex Card?
The My Healthy Flex Card works like a credit card that you can use when you buy approved items:
- Online
- By phone
- In participating stores
Depending on your plan and if you qualify for Special Supplemental Benefits for Chronically Ill (SSBCI)1, deposits will get made to your card throughout the year.
Benefit highlights
Here are some approved items and allowance details.
Remember, these are only highlights. Your plan may approve additional item categories.
Duals
Non-SSBCI for Duals
- Home & bathroom safety
- Over-the-counter items
SSBCI for Duals
- Everyday essentials
- Food
- Home & bathroom safety
- Over-the-counter items
- Utilities and gas
|
|
2026 Duals
|
2027 Duals
|
|---|---|---|
|
Deposit amount - SSBCI eligible2
|
$235/month
|
$212/month
|
|
Deposit amount - SSBCI noneligible
|
$50/month
|
$33/month
|
Duals Select
Non-SSBCI for Duals Select
- Home & bathroom safety
- Over-the-counter items
SSBCI for Duals Select
- Food
- Home & bathroom safety
- Over-the-counter items
- Utilities
|
|
2026 Duals Select
|
2027 Duals Select
|
|---|---|---|
|
Deposit amount - SSBCI eligible2
|
$250/quarter
|
$198/quarter
|
|
Deposit amount - SSBCI noneligible
|
$50/quarter
|
$51/quarter
|
If you have questions, please check your benefits documents or contact us.
Ready to enroll
Use our Plan Finder tool to find a D-SNP.
Using your card
Here are some important things to know about using this benefit.
Activate your card
To begin using your benefits, you’ll need to activate it. Simply follow the instructions on your card.
Use the MyHealthyFlex website
You can go online to get helpful details about using your card, like:
- Benefit balances
- Approved products
- Participating stores in your area
- Order history
- Instructions for using an app
Report card lost or stolen
If your card is lost or stolen, please call 1-833-623-2619 (TTY 711).
Help is available
Healthy Flex Card Member Services is available, Monday - Friday: 8 a.m. - 8 p.m., when you have questions about:
- Shopping in a participating retailer
- Using your card for payment
- Ordering items from the Healthy Flex catalog
- Paying your utilities bill with your card
Want to learn more?
If you need information on covered services:
Check your benefits documents
Call Member Services at 1-833-957-0025 (TTY 711), Monday–Friday, 8 a.m.–5 p.m.
To find an in-network provider, search your Provider Directory.
1 Special supplemental benefits are for people who are chronically ill with long-term conditions like diabetes, asthma, obesity, immunodeficiency, functional challenges, and behavioral health. You also need to be at risk of going to the hospital and need extra help from care management. There are other conditions that may qualify you for benefits. Highmark will help determine if you qualify for these benefits and may ask you for more information. Not all members will qualify.
2 The SSBCI eligibility requirement doesn't apply for 2025 Duals members.