After you enroll

Get an early start

You can begin using our tools for setting up your new D-SNP benefits as soon as you apply. Not waiting means you can use your benefits as soon as you need them.   

Health plan steps

To save time when you need care, you can: 

1. Sign up for the member portal 
   
2. Choose a Primary Care Provider (PCP) 
3. Learn about your medication benefits 

Prescription drug steps 

If you need prescriptions covered and filled, you can: 

1. Find a pharmacy 
   
2. Search for a prescription drug 
3. Learn about your medication benefits 

Your D-SNP communications

These are some of the communications you’ll receive before your coverage begins. 

Member Access Card with Confirmation Letter  

When you’re approved, you’ll get a confirmation letter with your Member Access card via U.S. Mail. This is the card you’ll need whenever you get care or a prescription filled.  

Member Packet

You can review D-SNP benefits documents and helpful information when you receive your Member Packet. 

Welcome phone call 

Our Member Services Team will call to welcome you and talk about scheduling a Health Risk Assessment (HRA) with your Primary Care Physician (PCP). Your HRA helps identify any areas you may need to work on to stay healthy.