Contact us
Have a question or want more information about Highmark Medicare D-SNP or Medicaid and WVCHIP coverage?
Use the contact information below to get in touch.
For members
There are many ways to reach us. Simply choose what's best for you.
Phone
Highmark Health Options Member Services is available Monday–Friday, 8 a.m.–5 p.m.
Medicare D-SNP: 1-833-957-0025 TTY 711
Medicaid and WVCHIP: 1-833-957-0020 TTY 711
Online form
Send us a message and we’ll get back to you as soon as possible.
U.S. Mail
Highmark Health Options WV
614 Market St.
Parkersburg, WV 26101
Help is available
Check your Medicare D-SNP benefits documents
Review your Medicaid and WVCHIP benefits and services
If you’re having a medical emergency, call 911
If you’re having a mental health emergency, call 911
