Member contact form

Thank you for contacting Member Services. We’ll get back to you soon.

All fields required.

  • Describe your question or issue
  • Question on pharmacy or prescription benefits
  • Question on member benefits
  • Question on member eligibility
  • Question on member ID card
  • Request to change Primary Care Physician
  • Request for a list of participating providers
  • All other requests or questions
  • Select
  • Morning: 8 a.m. – 10 a.m.
  • Midday: 10 a.m. – 2 p.m.
  • Afternoon: 2 p.m. – 4 p.m.

Needed information

Answering these two questions will tell us how to best communicate with you. If you agree, please check the box in front of each statement.

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Are you over the age of 13?*

Under the Children’s Online Privacy Protection Act (COPPA) of 1998 Highmark Health Options can only accept information from individuals over the age of 13.