Member Resources 

As a D-SNP member, many tools and resources are available for you to use.

On this page

Find network providers

You’ll need to visit a Highmark Health Options provider to use your D-SNP benefits. Finding approved providers is easy! Use our tool to search for nearby doctors, pharmacies and more. Simply choose your location and plan to see your options.

BEGIN SEARCH

Call Member Services 

Our team is available for calls Monday - Friday, 8 a.m.-5 p.m.

CONTACT US

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Use member forms and documents 

Your D-SNP member forms and documents are available when you need them.

GET FORMS AND DOCUMENTS

Get health tips  

Use Highmark Health Options’ videos and tools to make better health decisions. Topics include:

  • Making fast, healthy meals
  • Getting and staying active
  • Ways to reduce stress
  • Quitting smoking

LEARN ABOUT HEALTH AND WELLNESS

Know your member rights 

As a Highmark Health Options D-SNP member, you have rights and can file:

  • Authorized representative requests
  • Prior authorization requests
  • Appeals, grievances and complaints 

REVIEW APPEALS AND GRIEVANCES

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Help is available

Contact us with D-SNP questions.

Check your benefits documents.

If you’re having a medical emergency, call 911.

If you’re having a mental health emergency, call 988.

 

Highmark Health Options Duals is offered by Highmark Blue Cross Blue Shield. Highmark BCBSD Inc. d/b/a Highmark Blue
Cross Blue Shield offers HMO plans with a Medicare Contract. Enrollment in these plans depends on contract renewal.

Medicare Ombudsman Website
Best Available Evidence
H6224_25_1886_M

Last updated on October 1, 2025