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Highmark Health Options
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Contact Member Services

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  • Question on pharmacy or prescription benefits
  • Question on member benefits
  • Question on member eligibility
  • Question on member ID card
  • Request to change Primary Care Physician
  • Request for a list of participating providers
  • All other requests or questions
  • Morning: 8 a.m. - 10 a.m.
  • Midday: 10 a.m. - 2 p.m.
  • Afternoon: 2 p.m. - 4 p.m.
Can Member Services call you to talk about this issue?
I am over 13 years old. Under the Children’s Online Privacy Protection Act (COPPA) of 1998 Highmark Health Options can only accept information from individuals over the age of 13.
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Highmark Health Options Duals is offered by Highmark Blue Cross Blue Shield. Highmark BCBSD Inc. d/b/a Highmark Blue
Cross Blue Shield offers HMO plans with a Medicare Contract. Enrollment in these plans depends on contract renewal.

Medicare Ombudsman Website
Best Available Evidence

H7710_25_8637_M_2026

Last updated on February 25, 2026