Hearing Services

Based on your D-SNP, your hearing benefits include hearing exams and hearing aids. Learn about what is covered before visiting your doctor.

Your D-SNP Hearing Benefits

Evaluations, like diagnostic hearing and balance tests to help decide if you need medical treatment, are covered as outpatient care when done by your:

• Doctor
• Audiologist
• Other qualified provider

Hearing Exams

Highmark Wholecare D-SNP members will have one routine hearing exam with a TruHearing provider covered each year. To make an appointment, you can call TruHearing at 1-844-763-4240 (for TTY, dial 711).

Hearing Aids

Up to two (one for each ear) TruHearing branded hearing aids are covered with your D-SNP every 3 years.

Hearing Aid Benefits

If you need hearing aids, here are some things to know:

• You may have a $0 copay for hearing aids. Please check your D-SNP Evidence of Coverage (EOC) for details.
• You must see a TruHearing provider to use this benefit. Call 1-844-763-4240 to schedule your appointment (for TTY, dial 711). 
• Hearing aid benefits are limited to TruHearing aids which are available in many styles and colors. 
• Ear molds and hearing aid accessories are not covered. 

Hearing Aid Purchases

When you buy TruHearing hearing aids, your purchase includes:

• Follow-up provider visits within first year for fitting and adjustment services
• 60-day trial period
• Three-year extended warranty for replacement or repair of lost or damaged hearing aids
• Batteries for non-rechargeable models

Note, if you buy items that aren’t covered by your D-SNP you’ll pay for the cost upfront.