Benefits and programs
Feeling healthy and happy goes beyond seeing your doctor.
Here are some of your Highmark Health Options D-SNP benefits and programs. Remember to check your benefits documents or contact us when you have coverage questions.
Dental
Your D-SNP’s dental benefits, offered through United Concordia, includes benefits for:
- Medicare dental care
- Extra preventive care, like cleanings and x-rays
- Extra comprehensive care, like fillings and dentures
When you need an appointment, it’s easy to find approved dental providers in West Virginia.
Vision
Your D-SNP vision benefits are provided by VSP Vision Care. They include:
- Medicare vision care
- Extra benefits for eye exams
- Extra benefits for glasses and contact lenses
Learn more about your coverage and how to make an appointment with a VSP vision provider.
Prescription drug
Highmark Health Options D-SNP benefits may help you pay for your medications. We’ll help you learn more about:
- Checking if a medication is covered
- Getting a temporary medication supply
- Changing to another drug
- More
Help with daily living expenses
You’ll get a My Healthy Flex Card as a part of your D-SNP benefits. This card can be used like a credit card to pay for everyday items like over-the-counter medicines and home safety items.
Fitness
As a D-SNP member, you can enjoy a SilverSneakers® membership at no cost. This membership lets you:
- Join a participating gym
- Take in-person or online fitness classes
- Workout with online fitness videos
- More
Ready to enroll
Use our Plan Finder tool to find a D-SNP.
24-Hour Nurseline
Receive coaching and advice from a health care expert about:
- A recent diagnosis, treatment options, or surgery
- Current symptoms and preventive care
- Medication side effects
- When to go to your PCP, Urgent Care or Emergency Room
CALL 1-855-401-8251 (TTY 711)
Healthy Transitions Meal Delivery
You're covered to receive free meal delivery to your home if you've been discharged from:
- An inpatient hospital
- A rehab facility
- A skilled nursing facility
Once discharged from the facility, a case manager will reach out to you to coordinate the meal plan and delivery. This benefit covers up to 14 meals over seven days.
Hearing
Highmark Health Options D-SNP hearing benefits are provided by TruHearing. As a member, you’ll get a Medicare-covered hearing exam with your D-SNP. Extra plan benefits also cover:
- Routine hearing exam - 1 exam each year at $0 copay
- Routine hearing aids - 2 hearing aids (1 per ear) every 3 years
Making hearing aid appointments
For hearing aids, you’ll need to call to make an appointment with a participating TruHearing audiologist.
CALL 1-844-763-4240
SSBCI benefits
Depending on your eligibility, your Highmark Health Options Duals plan includes monthly benefits to help you stay healthy.
- If you qualify for Special Supplemental Benefits for Chronically Ill* (SSBCI): You'll receive $175 each month. You can use this on things like over-the-counter medicines, home & bathroom safety items, healthy food, utilities, gas at the pump, and everyday essentials. Be sure to use your funds by the end of the month because any money you don't use won't roll over.
Help is available
Call Member Services: 1-833-957-0025 (TTY 711)
Para asistencia en español llame al 1-833-957-0020
For language translation services at no cost, call 1-833-957-0020.