If you believe you're having a medical emergency and need immediate treatment, go directly to any emergency room or call 911.
Accessible health care — anytime, anywhere
Get the care you need in a way that's convenient and comfortable for you
Accessible health care — anytime, anywhere
Get the care you need in a way that's convenient and comfortable for you
Your health matters to us
Your health matters to us
If you believe you're having a medical emergency and need immediate treatment, go directly to any emergency room or call 911.
Here's where to go when you need care
Your symptoms or conditions — as well as locations and costs — can help you decide where to get treated.
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Doctor's office
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Typical Open Hours
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24/7
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Business hours
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Mornings, evenings, and weekends
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24/7
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Estimated wait times
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Shortest
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Modest, requires an appointment
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Varies, based on time of day
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Longest, depends on severity
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Where to access1
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Online via My Highmark
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In person or online
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In person or online
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In person
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Estimated cost2
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Find your symptom
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Cold and flu
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Earaches
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Sinus infections
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Ear, throat, and urinary tract infections
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Minor sprains
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Stomach problems
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Routine care for chronic conditions like diabetes and high blood pressure
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Talk therapy and psychiatry
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Seasonal allergies
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Asthma and breathing conditions
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Headaches and migraines
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Minor cuts and/or burns
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Difficulty breathing and/or chest pain
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Uncontrolled bleeding
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Head injuries and/or major burns
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Broken bones
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Find in-network providers
Log in to My Highmark and select Get Care to search for providers or start a virtual visit. You can also add the My Highmark app to your mobile device.
Learn more about care options
You don't plan on getting sick or hurt. But when it happens, you can save time by knowing where to get care.
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1Many doctor and urgent care offices offer virtual visits. Talk to your provider about the options they have available.
2Depending on your plan, you may have different virtual care options available to you. Contact your provider, call Member Service on the back of your ID card, or log in to My Highmark to learn more about your options and confirm costs.
3By accessing this video, I understand that I am leaving the Highmark website and I will be re-directed to an external website operated by a third-party platform provider. I acknowledge that the platform provider may collect personal information about me, and about the video that I view, on their platform and may use and disclose this information in accordance with its privacy policy. I agree that Highmark is not responsible for the data collection and use practices of this third party.
