Highmark Wholecare provides programs and services that help you meet more than your basic medical needs. These programs and services include:
As a Highmark Wholecare member, help is always just a phone call away. If you’ve had a recent diagnosis, treatment options or surgery our NurseLine can help you with:
A professional nurse is available 24 hours a day, 7 days a week to answer your questions.
Call 1-855-805-9408; TTY/TDD: 711
If you experience an emergency, please call 911.
Our program that provides access to wellness coaches. This program is available to all of our members. The different kinds of wellness coaches includes:
These wellness coaches are healthy food experts who can help answer your questions. These experts can help you learn about how the food you eat could impact any medical issues you have.
Certified Diabetes Care Specialist
These wellness coaches will help you learn about taking medicines and how to live with diabetes. They will help you learn how to take your medication. You will set goals to get moving. Your food expert will be able to help you eat the right foods for your diabetes.
Certified Rehabilitation Counselor
This wellness coach will help you prevent or reduce falls. They will ask you some questions about your risk for falling. A home safety checklist will also be done to make sure your home is as safe as possible.
Contact a Wellness Coach by asking for the Special Needs unit when calling 1-800-392-1147. If you are a Teletypewriter user call 711 or 1-800-654-5984.
When you make the right choices, you deserve a reward. Healthier lifestyle decisions are no exception. Our Goodness Rewards program gives members a gift card that is good at over 100 locations. Each time you complete an approved activity, you get a reward.
Learn more about Goodness Rewards
For additional questions call: 1-800-539-5722 or TTY: 711
Monday - Friday, 7 a.m. to 7 p.m
In today’s world, having access to a cell phone can make a big difference in your health. Highmark Wholecare’s SafeLink wireless program provides the help you may need to keep your phone service active.
Learn how you could get help with your cell phone plan
Having a new child can be challenging. Our MOM Matters program provides extra help to mothers and their new babies.
Learn how the MOM Matters program helps new families.
Many jobs now require a high school diploma or General Educational Development (GED) and getting your GED gives you the chance to earn at least $9,000 more a year! Don’t miss the opportunity to take your GED test at NO COST.
In order to qualify for this benefit, you must:
Contact Member Services at 1-800-392-1147 TTY 711 to learn more
Are you enrolled in the Boys & Girls Clubs programming, or do you want to enroll?
You can have the monthly membership dues paid by Highmark Wholecare!
In order to qualify, you must:
For more information call Member Services at 1-800-392-1147 TTY 711.
For example, you can get help finding temporary housing or paying for housing. You can also find programs to help in the following areas:
Explore additional community programs and services by entering your zip code and searching for the help you need: Highmark Wholecare Resource Center