Thursday, April 18, 2019
PITTSBURGH, Pa. (April 18, 2019) — Deborah Rice-Johnson, president of Highmark Inc., has been selected by the Pittsburgh Business Times and Fox Rothschild as a winner of the 2019 Outstanding CEOs and Top Executives Award. This award recognizes leaders in western Pennsylvania who play a vital role in the success of their organization by creating a culture of customer service and employee engagement, while also demonstrating a commitment to serving the broader community.
Throughout her more than 30-year tenure at Highmark, Ms. Rice-Johnson has exhibited a commitment to getting health care right for members by advocating for high-quality, accessible, and affordable care. She is responsible for providing senior leadership and strategic direction for Highmark's core health insurance business, serving 5.3 million customers and managing more than $15 billion in revenue. Additionally, she has responsibility for product development, provider networks and reimbursement, clinical services, sales, and operations. Ms. Rice-Johnson is also responsible for Highmark's insurance-based subsidiaries: United Concordia Dental (UCD) and HM Insurance Group (HMIG).
Ms. Rice-Johnson has played a pivotal role in creating community-based care networks that bring high-quality, affordable, and convenient health care close to where people work and live. In western Pennsylvania, that includes a more than $1 billion investment to create access points and preserve choice in primary, specialty and emergency care. She has also helped to guide a more than $1 billion joint investment with Penn State Health to create a community-based care network in central Pennsylvania, and a clinical joint venture with Geisinger in northeastern Pennsylvania.
In addition to her leadership role at Highmark, Ms. Rice-Johnson serves on the boards of the Pittsburgh Penguins Foundation, the United Way of Southwestern Pennsylvania, Carlow University, the Duquesne Club, Blue Health Intelligence, and the Whitaker Center. She also serves as board chair of the Epilepsy Association of Western and Central Pennsylvania, and board president for Variety the Children's Charity.
"It has been my privilege to work for Highmark as we have transformed into an integrated system that is aligned to create a higher-quality, seamless experience for our customers at every touch point," Ms. Rice-Johnson said. "I am honored, and humbled, to receive this award on behalf of all the Highmark team members who help to create a remarkable health experience for our customers."
Highmark Inc. and its health insurance subsidiaries and affiliates collectively are one of America's largest health insurance organizations and together with its Blue-branded affiliates, collectively comprise the third-largest overall Blue Cross and Blue Shield-affiliated organization in the country based on capital. Highmark Inc. and its affiliates operate health insurance plans in Pennsylvania, Delaware and West Virginia that serve approximately 4.6 million members and hundreds of thousands of additional individuals through the BlueCard® program. Its diversified businesses serve group customer and individual needs across the United States through dental insurance, vision care and other related businesses. Highmark Inc. is an independent licensee of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield companies. For more information, visit www.highmark.com.
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Highmark Blue Cross Blue Shield serves the 29 counties of western Pennsylvania and 13 counties of northeastern Pennsylvania. Highmark Blue Shield serves the 21 counties of central Pennsylvania and also provides services in conjunction with a separate health plan in southeastern Pennsylvania. Highmark Blue Cross Blue Shield West Virginia serves the state of West Virginia plus Washington County. Highmark Blue Cross Blue Shield Delaware serves the state of Delaware. Highmark Blue Cross Blue Shield of Western New York serves eight counties in Western New York and Highmark Blue Shield of Northeastern New York serves 13 counties in Northeastern New York. Each of these companies is an independent licensee of the Blue Cross Blue Shield Association. Blue Cross, Blue Shield and the Blue Cross and Blue Shield symbols are registered marks of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield companies.
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