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Who we are
Highmark Inc. is a national diversified health and wellness company based in Pittsburgh that serves 33.5 million people across the United States through its businesses in health insurance, dental insurance, vision care and information technology. Our company, which has approximately 20,000 employees, is among the largest health insurers in the U.S. and the fourth-largest Blue Cross and Blue Shield-affiliated company.

We operate health insurance plans in Pennsylvania, Delaware and West Virginia that serve 5.2 million members. We also offer health and wellness products to clients with employees throughout the country, and we are a recognized leader in reinsurance. In addition, we operate more than 620 optical retail stores (Visionworks) and five U.S.-based eyewear manufacturing facilities. Highmark is an independent licensee of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield companies.

Health insurance products and services
We offer a variety of health insurance plans in our core service areas:
  • Western Pennsylvania (3.2 million members)
  • Central Pennsylvania and Lehigh Valley of Pennsylvania (1.1 million members)
  • West Virginia (300,000 members)
  • Delaware (300,000 members)

We also cooperatively market health insurance products in northeastern Pennsylvania and in southeastern Pennsylvania through joint operating agreements with Blue Cross of Northeastern Pennsylvania and Independence Blue Cross, respectively. We serve some 400,000 members in these regions.

Our national health business includes administration of self-funded groups, third-party administration, network access arrangements, claims processing and other services on behalf of Blue Cross and Blue Shield plans throughout the country. Our participation in the BlueCard Program offers members benefits through provider networks of other Blue Cross and Blue Shield plans nationally and worldwide.

Health-related products and services
Our diversified businesses also provide a broad spectrum of specialty products, such as dental insurance, vision care and supplemental health programs to millions of customers throughout the United States.

Our diversified businesses rank among the nation's leaders in their categories:

  • Third largest vision managed care organization by revenue
  • Third largest optical retail chain by revenue
  • Sixth largest dental insurer by membership
  • Fifth largest stop loss provider by premium

Fast facts

  • Membership in our health care programs in Pennsylvania, West Virginia and Delaware numbers 5.2 million people.
  • Our health, dental, vision, and supplemental health products businesses serve 33.5 million customers nationwide.
  • Our company posted $15.2 billion in total combined revenue in 2012.
  • Our company is rated "A-" by A.M. Best and Standard & Poor's.
  • We received nearly 5.9 million customer and provider inquiries at our call centers in Pittsburgh, Camp Hill, Erie and Johnstown.
  • Our company processed 90.5 million health care claims.
  • Approximately 20,000 people are employed by Highmark.
  • Our company contributed $78 million for programs in support of our corporate mission.
  • We are among the nation's leaders in:
    • Blue plans (4th largest by membership)
    • Medicare Advantage plans (7th largest by membership)
    • Vision managed care (3rd largest by revenue)
    • Optical retail chain (3rd largest by revenue)
    • Dental insurance (6th largest by membership)
    • Stop loss insurance (5th largest by gross premium)