It can be scary when things you rely on change. As you get older, things can change quickly.
All Carol's life, her husband had driven her everywhere. Trips to the grocery store and running errands used to mean time with her husband. It's the kind of reliance that comes from a long and caring marriage.
Now, he isn't able to drive as much, and she worries about getting to the doctor.
But Carol is forming new relationships in her community. Volunteers from Highmark PALS (People Able to Lend Support) pick her up at home and take her where she needs to go.
They help support what is most important to Carol...
Carol is Living Proof that a community of helping hands can build a path to independence.
OPEN ON CLOSE-UP OF A SENIOR WOMAN DRIVING IN HER CAR. SUPERS APPEAR OVER FRAME AS WE CONTINUE THROUGH THE SPOT.
SUPER: 10:07 am Pittsburgh, PA
SUPER: Marlene is headed to a doctor's appointment.
SUPER: But not hers.
CUT TO INTERIOR OF HOME AS WE SEE ANOTHER SENIOR WOMAN OPENING THE DOOR AND STEPPING OUT ON TO HER FRONT PORCH.
CUT TO EXTERIOR FRONT PORCH OF HOME AS THE WOMAN WALKS DOWN THE FRONT STEPS. WE SEE HER GREETING THE WOMAN WHO WE INITIALLY SAW DRIVING.
WOMAN 1: It's a pleasure to meet you.
SUPER: As a Highmark PALS volunteer,
WOMAN 2: Nice to meet you also!
WOMAN 1: Thanks for coming to get me.
WOMAN 2: Well I'm glad the weather was good so we didn't have to get on that ice that we had last week.
SUPER: She helps seniors get to the care they need.
WOMAN 1: Yes indeed!
WOMAN 2: It's a wonderful day today.
WOMAN 1: Thank you.
SUPER: What a pal.
THEY BEGIN TO WALK DOWN THE STEPS TOGETHER.
WOMAN 2: Be careful, I know you're used to these steps…
CUT TO WIDE SHOT OF THE TWO WOMEN MAKING THEIR WAY TO THE CAR AS THEY CONTINUE TO HAVE A FRIENDLY CONVERSATION.
VO: Living proof of the difference you can make
TRANSITION TO END FRAME WITH HIGHMARK AND BLUE SHIELD LOGOS.
VO: when you’re all for health. Highmark. Blue Shield.
LOGO: HIGHMARK® Blue Shield®
For 20 years, Highmark PALS has helped seniors with just about everything—from getting to appointments and doing yard work to organizing clubs and events.
It is run by volunteers and is free for most Highmark Medicare plan members in certain Pennsylvania and West Virginia counties.
"Grocery shopping, transportation to the doctor's office, and running errands are easy tasks for most of us, but as people grow older, those activities can become more challenging," said PALS Program Coordinator Randy Detweiler.
Highmark PALS helps to make those tasks routine again.
Highmark PALS was created in 1997 to provide free non-medical services to senior citizens.
These services include:
In addition to these services, Highmark PALS also hosts clubs and events which are open to the community, including:
The PALS program is run by volunteers and is funded by Highmark. In 2009 the program won the American Health Insurance Plans Community Leadership Award.
Anyone interested in learning more about no-cost Highmark PALS program participation or Highmark PALS volunteer opportunities should call 1-800-988-0706 (TTY users call 711), Monday through Friday, 8:30 a.m. to 4:30 p.m.
Highmark Choice Company, Highmark Senior Health Company, and Highmark Senior Solutions Company are Medicare Advantage plans with a Medicare contract. Enrollment in Highmark Choice Company, Highmark Senior Health Company, and Highmark Senior Solutions Company depends on contract renewal. Highmark Choice Company, Highmark Senior Health Company, and Highmark Senior Solutions Company are independent licensees of the Blue Cross and Blue Shield Association.