Each job at Highmark carries with it special considerations. Our Code of Business Conduct (the Code) points us down the right path when we encounter specific work situations. It reflects our commitment to the highest standards of ethical business conduct. The Code, which is part of our broader integrity process, helps each of us do our jobs better by providing guidance in making day-to-day decisions.
Just as a map doesn't identify every street and alley, it is important to recognize that our Code of Business Conduct, no matter how detailed, can't address every conceivable situation where our employees may need ethical guidance. However, the integrity process — our ethical framework — values teamwork, pride and excellence in attaining our goals.
The Code is intended to reinforce the principle that each and every one of us — including senior management, leadership team and the board of directors — has a responsibility to help ensure that our company operates legally and ethically in its business conduct.
Highmark Blue Cross Blue Shield serves the 29 counties of western Pennsylvania and 13 counties of northeastern Pennsylvania. Highmark Blue Shield serves the 21 counties of central Pennsylvania and also provides services in conjunction with a separate health plan in southeastern Pennsylvania. Highmark Blue Cross Blue Shield West Virginia serves the state of West Virginia plus Washington County. Highmark Blue Cross Blue Shield Delaware serves the state of Delaware. Highmark Western and Northeastern New York Inc., serves eight counties in Western New York under the trade name Highmark Blue Cross Blue Shield of Western New York and serves 13 counties in Northeastern New York under the trade name Highmark Blue Shield of Northeastern New York. Each of these companies is an independent licensee of the Blue Cross Blue Shield Association. Blue Cross, Blue Shield and the Blue Cross and Blue Shield symbols are registered marks of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield companies. All references to “Highmark” in this document are references to the Highmark company that is providing the member’s health benefits or health benefit administration.
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